How to Contact AOL Customer Service?
AOL offers various subscription products and free services such as AOL Mail, AOL shield pro browser, AOL Desktop Gold software and much more. Also, if you want to get any technical support from AOL, you can access the AOL Customer Service website.
Contact Mediums Of AOL Customer Service
If users are facing difficulties while accessing the AOL services, for example, can’t access the AOL account, AOL Instant Messenger is not working, subscription issues, etc. you can avail the following services.
For All Users
Even if you are not a paid member, you can contact AOL customer service to fix all your issues and queries.
- Access your most-trusted and secure web browser. In the browser’s address bar, type help.aol.com.
- The AOL support page will be shown on your screen. Here you will see a Support Options column on the left-hand side of the page.
- On the next screen, you will find the Email Us section. Under the section, you just have to click on Email Us. Also, if you are not signed in already, you will be asked to log in by giving your AOL account email address and passphrase.
- Enter the whole information underlying your issue into the space provided. Then, hit the Submit button.
Phone support is available to resolve your account issues. If you are unable to login to your AOL Account, want a password reset help, the login page is showing the wrong email address error, you can call AOL customer service.
Social Media Support
If you can’t access all the features of AOL mail, you can resolve your problem by visiting the Twitter and Facebook pages of AOL. For Twitter, go to twitter.com/aolsupporthelp, sign to your Twitter account and report your issue.
Otherwise, you can go to the FB page of AOL. For that, navigate to facebook.com/aol, login into your account and ask your query to the support team that you have related to AOL.
For Paid Members
If you are a paid member of AOL and purchased any of its premium subscription products, you have access to two more contact mediums through which you can report your issue to experts and get your problem resolved within seconds. Below are the details:
24/7 Phone Support
Paid members can directly call the support team for resolving their issues. Whether you are facing issues while using the AOL Desktop Gold software, or services like AOL Mobile, AOL Mail, AOL Shield Pro browser, ID Protection by AOL, etc. So, you can contact the team by calling at the number provided to you and talk to professionals to find the best and optimal solution for your issue.
Live Chat Support
Live chat is a service through which you can discuss your problem live with advanced experts. One of the benefits of this service is that you will get a quick answer to all your questions. Hence, you can solve simple to complicated issues within real-time.
- Move to help.aol.com.
- On the left panel of your screen, you will see a menu list. Select Support Options.
- For starting the live chat, locate the Chat With Us section. Then, click Chat Now.
- Now, provide your question or issue into its assigned space and click Start Live Chat.